FAQ's

Frequently Ask Question

FAQs

1) What days do you roast?

  • On a typical week, we roast Monday through Thursday mornings to fulfill orders taken until 1:00 pm on the prior day.
  • Holidays may impact shipping and roasting schedules.

2) Where can I find Cheeky Monkey?

Cheeky Monkey lives at 119 S Water St., in Wilmington, North Carolina in the Old City Market Suite B. You may also find Cheeky Monkey at area events and markets. Check our website for information on upcoming events.


3) What is your return & exchange policy?

Cheeky Monkey Coffee Roasters roasts all coffee to order. As such, we do not accept returns on any coffee purchases. Should you have any questions about an order or any concerns about non-coffee items, please contact us at cheekymonkeycoffee@gmail.com or 910-742-6737.


4) Does Cheeky Monkey Ship to other countries?

Currently Cheeky Monkey only ships roasted coffee and products in the contiguous United States.


5) Does Cheeky Monkey charge sales tax for online purchases?

Yes, purchases made online with Cheeky Monkey Coffee in the state of North Carolina will have a state and county tax.

6) What are the shipping charges?

Cheeky Monkey Coffee Co charges $9.95 for flat rate shipping from USPS